terms and conditions of service

TERMS AND CONDITIONS OF SERVICE PROVISION

1. APPLICABLE LAW AND JURISDICTION

This regulation is governed by the law of the Republic of Maldives. Any disputes arising from reservations or services provided by the Company will be settled by the competent courts of the Republic of Maldives.

2. COMPANY INFORMATION

This website and the travel services offered through it are operated by Malediwy lokalnie Travels, a travel agency legally registered in the Republic of Maldives.

Company details:

Company name: Malediwy lokalnie Travels

Registered address: Hiroshima Kurikeela magu

10010 V. Fulidhoo Maldives

TIN Number: 1169532GST002

Malediwy lokalnie Travels operates as a local destination management company, providing travel services in the Maldives. By making a reservation through this website or by direct contact with our company, the client confirms that they have read this regulation, understand it, and accept its provisions.

3. DEFINITIONS "Company" means Malediwy lokalnie Travels."Client" means any person making a reservation with the Company.

"Services" means travel services provided in the Maldives, including accommodation bookings, transfers, tours, activities, and other related travel services.

4. NATURE OF SERVICES PROVIDED

The Company provides travel services in the Republic of Maldives. These services may include, among others:

- accommodation bookings

- speedboat transfers

- tours and activities

- island excursions

- personalized stay organization

5. RESERVATIONS

Reservations can be made through the Company’s website, email, or other authorized channels.

A reservation is considered confirmed only when the client receives written confirmation of the reservation from the Company and the required deposit has been credited.

The Company reserves the right to refuse to accept reservations at its discretion.

6. PAYMENT TERMS

A deposit may be required to confirm the reservation. Accepted payment methods may include:- international bank transfer

- online payments

- other payment methods indicated during the reservation process

All payments are made to the Company’s bank account in the Republic of Maldives. Any bank charges, currency conversion costs, or international transfer fees are borne by the client.

7. PRICES

All prices quoted by the Company are based on current costs and availability at the time of the offer.

The Company reserves the right to change prices in the event of:

- changes in service provider prices

- currency fluctuations

- changes in taxes or government fees

- changes in transportation costs

After full payment and confirmation of the reservation, prices are generally fixed unless there is a change in mandatory taxes or government fees.

8. CANCELLATION OF RESERVATION BY CLIENT

The request to cancel a reservation must be submitted in writing via email.

Cancellation fees apply depending on the cancellation date.

Cancellation conditions:

More than 30 days before arrival: 100% refund of the deposit in the form of a voucher for future reservations or, in exceptional cases, a refund of the paid amount to the bank account in USD.

Less than 30 days before arrival: the cancellation fee is 100% of the paid deposit.

9. CHANGES TO RESERVATIONS

Any requests for changes to a confirmed reservation must be consulted via email or through WhatsApp.

Changes are subject to availability and possible additional costs.

The Company cannot guarantee the feasibility of all changes.

10. CANCELLATION OR CHANGES BY THE COMPANY

In rare cases, the Company may be forced to change or cancel services due to:

- safety reasons- government restrictions- operational issues- force majeure eventsIn such situations, the Company will take reasonable actions to provide alternative solutions.

If it is not possible to provide an appropriate alternative, the Company will offer a partial or full refund, depending on the circumstances and the policies of service providers.

11. FORCE MAJEURE

The Company is not liable for non-performance of services in the event of occurrences beyond its control, such as:

- natural disasters

- war

- extreme weather conditions

- pandemics

- government restrictions

- transport disruptions

- strikes.

- acts of terrorism

In such cases, refunds or alternative solutions depend on the service providers' policies and operational capabilities, the company will make every effort to ensurethe best solution for guests.

12. CLIENT OBLIGATIONS

The client is responsible for:

- having a valid passport and travel documents

- complying with the immigration regulations of the Maldives

- having appropriate travel insurance

- adhering to safety rules during activities

The company is not liable for denial of entry to the Maldives due to immigration issues or lack of required documents.

13. HEALTH AND SAFETY

Clients participate in activities such as snorkeling, diving, boat trips, water sports, and excursions at their own risk.

The company strongly recommends purchasing comprehensive travel insurance covering medical expenses, hospitalization, trip cancellation, and travel disruptions.

14. EXTERNAL PROVIDERS

Some services are provided by independent suppliers, such as:

- hotels/guesthouses

- transport operators

Although the company carefully selects its partners, it is not responsible for the actions, errors, omissions, or neglect of independent service providers.

15. LIMITATION OF LIABILITY

The company's liability is limited to the amount paid by the client for the specific service.The company is not liable for indirect damages, including but not limited to:

- loss of flights

- loss of enjoyment of the trip

- travel delays

- additional expenses arising from unforeseen circumstances

16. PRIVACY

The company collects and processes personal data solely for the purpose of fulfilling bookings and providing services.

Client data will not be shared with third parties unless necessary for the provision of travel services.

17. ACCEPTANCE OF TERMS

By making a reservation with the company, the client confirms that they have read this Terms and Conditions, understand it, and accept its provisions..

18. CONTACT DETAILS

For questions regarding these Terms and Conditions or reservations, please contact:

Malediwy lokalnie Travels

malediwylokalnie@gmail.com

+9609128186

Kurikeela Magu, 10010 Fulidhoo, Maldives